Privacy Policy

Effective Date: April 2024

This policy describes how Go Auctions collects, uses, discloses, and protects your personal data.

Overview

Go Auctions (Pty) Ltd ("us", "we", "our", or "Go Auctions") operates the www.goauctions.co.za website (the "Website"). This Privacy Policy explains how we collect, use, and disclose personal data when you use our Website and the choices you have associated with that data.

We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined here, terms have the same meanings as in our Terms and Conditions.

Definitions

For ease of reference, the following terms have the meanings set out below.

Website: www.goauctions.co.za operated by Go Auctions (Pty) Ltd.
Personal Data: Data about a living individual who can be identified from that data or from other information in our possession or likely to come into our possession.
Usage Data: Data collected automatically, either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).
Cookies: Small pieces of data stored on your device (computer or mobile device).
Data Controller: The natural or legal person who determines the purposes for which and the manner in which personal information is processed. For this Privacy Policy, Go Auctions is the Data Controller of your Personal Data.
Data Processor (or Service Provider): Any natural or legal person who processes the data on behalf of the Data Controller.
Data Subject (or User): Any living individual who is using our Website and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Website. This includes maintaining the Go Auctions database, which may be used by prospective buyers, insurance companies, the South African Police Service, and other authorised stakeholders.

Types of Data Collected

While using our Website, we may request personally identifiable information that can be used to contact or identify you ("Personal Data").

Personal Data may include, but is not limited to:

Email address
First name and last name
Phone number
Sex
Age
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data:

We may collect information such as your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Location Data:

With your permission we may use and store information about your location to provide features of our Website, improve our services, and customise your experience. You can enable or disable location services through your device settings at any time.

Tracking Cookies Data:

We use cookies and similar technologies (such as beacons, tags, and scripts) to track the activity on our Website and hold certain information.
Cookies may be refused in your browser settings; however, some portions of the Website may not function properly if cookies are disabled.

Examples of cookies we use:

Session Cookies to operate our Website
Preference Cookies to remember your preferences and settings
Security Cookies for security purposes
Advertising Cookies to serve advertisements relevant to your interests

Use of Data

Go Auctions uses the collected data for various purposes, including:

To provide and maintain our Website
To notify you about changes to our Website
To allow you to participate in interactive features of our Website when you choose to do so
To gather analysis or valuable information so that we can improve our Website
To monitor the usage of our Website
To detect, prevent, and address technical issues
To provide you with news and general information about services and events similar to those you have already enquired about, unless you have opted out

Legal Basis for Processing Personal Data under GDPR

If you are from the European Economic Area (EEA), Go Auctions' legal basis for collecting and using personal information depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and is not overridden by your rights
We need to comply with the law

Retention of Data

Go Auctions will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Usage Data is generally retained for a shorter period, except when used to strengthen security, improve functionality, or when we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. If you are located outside South Africa and provide information to us, please note that we transfer the data to South Africa for processing.

By submitting information, you consent to this transfer. Go Auctions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer takes place unless adequate controls are in place.

Disclosure of Data

We may disclose your Personal Data in the following circumstances:

Business Transaction:

If Go Auctions is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred subject to a different Privacy Policy.

Disclosure for Law Enforcement:

We may be required to disclose your Personal Data to comply with legal obligations or valid requests by public authorities (e.g., a court or government agency).

Legal Requirements:

To comply with a legal obligation
To protect and defend the rights or property of Go Auctions
To prevent or investigate possible wrongdoing in connection with the Website
To protect the personal safety of users or the public
To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee absolute security.

"Do Not Track" Signals: We do not support Do Not Track (DNT) signals. DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Go Auctions aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to know what Personal Data we hold about you or want it removed from our systems, please contact us. In certain circumstances, you have the following rights:

The right to access, update, or delete the information we have on you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

Service Providers

We may employ third-party companies and individuals to facilitate our Website (Service Providers), provide the Website on our behalf, perform Website-related services, or assist us in analysing how our Website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Website.

Google Analytics:

A web analytics service offered by Google that tracks and reports website traffic. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. Learn more at https://policies.google.com/privacy?hl=en

Advertising

We may use third-party Service Providers to show advertisements and maintain our Website.

Google AdSense / DoubleClick Cookie: Uses cookies to serve ads based on your visit history. Opt out via http://www.google.com/ads/preferences/
Bing Ads: Provided by Microsoft Inc. Opt out via https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
StartApp: Provided by StartApp Inc. Privacy policy at https://www.startapp.com/policy/privacy-policy/
AdButler: Provided by Sparklit Networks Inc. Privacy policy at https://www.sparklit.com/agreements.spark?agreement=privacy

Behavioural Remarketing

Go Auctions uses remarketing services to advertise on third-party websites to you after you visited our Website.

Google AdWords: Opt out via http://www.google.com/settings/ads
Twitter: Opt out via https://support.twitter.com/articles/20170405
Facebook: Manage preferences via https://www.facebook.com/business/ads/ad-targeting
Pinterest: Manage preferences via http://help.pinterest.com/en/articles/personalization-and-data
AdRoll: Opt out via http://info.evidon.com/pub_info/573?v=1
Perfect Audience: Opt out via https://sharpspring.com/ads/privacy/
AppNexus: Opt out via http://www.appnexus.com/platform-policy#choices

Links to Other Sites

Our Website may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Website does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us so that we can remove the information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, updating the effective date, and, where appropriate, contacting you by email or providing a prominent notice on the Website.

You are advised to review this Privacy Policy periodically for any changes.

Questions

If you have any questions or complaints regarding Go Auctions' processing of your personal information, please contact us at info@goauctions.co.za. If you are not satisfied with our response, you may contact the relevant data protection regulator in your jurisdiction.